Technology

How To Figure Out Technology

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apple-storeHere’s how you figure out technology: Hire a bunch of 25 year-olds! Seriously. Why are you trying to figure it out?  They already know it!

I was in an Apple store in Portland a few years ago to purchase a laptop bag and when I wanted to pay I was looking around saying, “Where’s the cashier? There’s no cashier!”  My buddy Josh, who was standing beside me (and 33 years old, I might add) said, “They’re different here!”

Josh then instructed me to put my hand up. As soon as I did, two people rushed over with hand-held terminals and asked, “Would you like to cash out?”

They took my merchandise, scanned the tags, swiped my credit card, and said, “Would you like us to email you a receipt or would you like me to print one out right now?”  No waiting in line, nothing.

The 25 year old tech-savvy generation make everything go a little bit faster and more efficient.

Scout for younger people on Facebook, Twitter or Craigslist.  Ask them to teach you little tech hacks to make your business run simpler and faster.  You don’t need to be a 20-something, just make sure you keep up with them.

Do You Need To Change It? Really?

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In my experience, IT is brilliant, yet often disconnected from what customers or employees need. IT often installs the newest technology that no one needs.

Operations ends up having to deal with customer & employee problems related to this bleeding edge IT, and overhead increases too.

Do you need to change it ? Really ? Or does the same solution you’ve used for 100 years still work ? What do you think ?

Three Monitors on Every Desk for All!

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computer addict 3 monitorBill Gates had a great idea with getting a computer on every desktop, but he fell short with that goal.  Every company should have two to three monitors on every desktop! 

Think about how many seconds each hour that you wait for windows or a browser to open and close.  Add all of that open and close time together and you waste minutes each day.  Those wasted minutes would be completely obliterated by having multiple screens open at the same time.  And additional monitors don’t cost very much anymore – only around $150. The time saved and additional productivity gains well off-set that small investment.

I coach and mentor CEOs to use your additional monitors by having your web browser open on one at all times, and keep Google as your homepage (you likely use it more than anything else).  I keep Twitter as my homepage and I have a little Google Search bar in Firefox so I get the best of both worlds.  On your second monitor, keep your email open, but keep it open in draft mode.  I also set up my mail client to only sync and find new mail manually.  I don’t want it reloading new messages as they arrive.  I find that it makes it easier to only check a couple times a day when I don’t see new messages arriving.  On my laptop (the third monitor) I’d be using whatever application I’m working on (which happens to be Word, since I’m typing this right now).  Also, in using a Mac, I’ve set up ‘Spaces’ so I can have nine application windows open and very quickly shift between them.

Do whatever it takes to shave off ANY downtime so that you can perform even better.

Wireless Headsets Rock

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Customer service girl with headsetI’ve had a wireless headset for my office phone for about eleven years now. LOVE it.  I’ve updated my model a few times now from a great resource, Headsets.com, and my favorites have all been the Plantronics brand.

I think best on my feet, and hate being chained to a desk.  A wireless headset for my desk phone is awesome because I can pace around while talking.  I can even use it three floors down from my office and walk out to the car with it.  When I’m coaching and mentoring CEOs I can pace around while I do the two hour coaching calls.

Whenever I’m talking to my lawyer on the phone I flush the toilet just to make him think I wasn’t paying attention!

My lawyer Scott: “Did you just flush the toilet?”
Me: “Yeah, that was the invoice you just sent me!”

Are you chained to your desk…

Social Media is Unavoidable

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fintThis can either be a great tool for companies or a complete waste of time and energy.  I’ve been using social media for years and I know what fits for my company and what doesn’t.  I’ve spent time thinking strategically about how I can leverage components of it and what not to use it for, too.

First order of business? Get on Facebook.  It may seem daunting at first, but you’ll figure it out, trust me!  If you don’t figure it out, it’ll figure itself out for you.  Just don’t get sucked into all the stupid stuff with it.  Put your business profile on Facebook and people will start finding you and linking to you, and all of a sudden you’ll realize that people are learning more about what you do and remembering more about what you do because of this social networking tool.  Don’t bother wasting time with all the silly stuff meant for teenagers – think of Facebook as a resume, except an interactive, colorful one. Ensure it shows the best side of you, but more importantly, the real you.  Start focusing your time on adding all the friends and business associates you know.  If you start with that, and reading the messages people put up, you’ll get the hang out of it.  If it makes sense for your company (it doesn’t for most) then get someone in marketing or sales to set up and manage a “Fan Page” for your company.

LinkedIn is the same thing as an online resume.  Get on there, too!  It’s the new way that people are networking.  I’ve been on LinkedIn for close to 10 years now.  People aren’t going to Board of Trade events to meet each other anymore.  They are way over that.  It’s a waste of time.  I don’t have time to go down to a Board of Trade, pay for parking, walk in, talk to bunch of suits, come back out and realize I’ve got all these business cards to type up.  Eeeeew!  The new economy doesn’t work that way.  You’ll meet a lot more people using the technology that’s out there online, and free.  You won’t build the one-on-one relationships using Facebook and LinkedIn but you will identify potentially useful connections faster, and set-up time to interact outside of LinkedIn. Set up your entire profile so that others can find you easily.  When you or your team are hiring people check out their profiles on both Facebook and LinkedIn, too.  You’ll learn a lot about them.

I’ve been using Twitter since early 2008, and rank in the top 2,500 people in the world to follow.  Follow @cameronherold and you’ll learn a ton about how to use the site for marketing and customer service.  And there are even tools now that allow you to use Twitter in private spaces, one of which is called “Yammer.” Set up Yammer and you can “tweet” inside your own company privately and have the same interaction you would on Twitter—just within your own parameters.

I’ve started using Twitter as my note-taking tool while at conferences.  It allows me to multi task: I share with the people following me while reminding myself of the important points in a presentation. I type each idea or thought from a conference into Twitter.  And at the end of the day, I simply copy and paste all of my tweets into a Word Doc.

Jump in.  It’s easier than you think.

For more information on this topic, check out: Generating Free PR.

Only 1 Spot Left (4 of 5 Laptop Ads Now Taken)

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To days ago I decided to sell 5 spots on my laptop to 5 great brands to advertise on for 2010 (4 are already taken, only 1 left).

Another company will be taking the back of my iPhone – so that’s now sold too.

The most recent two brands to take spots are:

3rd spot went to Media Temple – an awesome company that hosts websites for large companies like (Starbucks, Sony & Volkswagen) & small companies (too many to list 😉

media temple logo

The company grabbing spot #4 is Grasshopper.com – Great brand that launched last year in an awesome way sending chocolate covered grasshoppers to thousands of bloggers & media.  They provide a virtual phone system designed for entrepreneurs.  Check em out.

grasshopper.com

The first two spots went to Outsourcing Things Done and Maverick Business Adventures who I introduced on the blog post before this one.

If you want your company name & logo in front of thousands of entrepreneurs and business people throughout North America and occasionally globally along with these four early adopters this year – move fast.

Only 1 spot left.

I’ll be speaking at dozens of conferences again, flying business class on all flights, and spending time in airport business lounges.  My MacBook Air is with me and pretty much always out and being used.  I take it out in all my meetings regardless of who I’m working with.

And I’m also planning to post about it the companies sponsoring my laptop on my Blog, Twitter, FaceBook & LinkedIn.

If you sponsor my Laptop for 2010, your logo will be seen by tens of thousands of influential business people & CEOs.

I’m also planning to get my laptop some press this year too…

It’s pretty widely known that my nickname is ‘Connector’ so you know I’ll be telling everyone that your company is sponsoring my laptop too.

The price for a spot is $2,500. That comes out to about $200 a month, or $50 a week. Your company logo will stay on my laptop all year, and you’ll “own” that piece of real estate on my laptop case.

If anyone asks about your sticker, I’ll send him or her to whatever website/email address you want. Want in? Email me – Cameron@BackPocketCOO.com

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Meetings Suck: Turning One Of The Most Loathed Elements Of Business Into One Of The Most Valuable

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We all know that meetings suck, right?

You hear it all the time. It’s the one thing that almost everyone in business can agree on.

Except it’s not actually true… 

Meetings don’t suck.

We just suck at running meetings.   

When done right, meetings not only work, they make people and companies better.

In Meetings Suck, world renowned business expert and growth guru Cameron Herold teaches you how to use focused, time effective meetings to help you and your company soar.

This book shows you immediately actionable, step-by-step systems that ensure that you and everyone in your organization improves your meetings, right away.

In the process, you’ll turn meetings that suck into meetings that work. 

In life, we always hear about people who’ve made huge decisions from their gut – without data.Today, I want you to make a decision, not only from your gut, but also from some data.  A decision that is only $12 per employee but will be priceless for your business.

Right now, your gut is telling you something is wrong with your company’s meetings.  You KNOW everyone complains about meetings.

People HATE going to them, they HATE running them, and they really have NO idea which meetings are truly necessary but they hold meetings simply because they think that is what they SHOULD do.

Even some of the smartest CEOs in the world complain about meetings – Elon Musk publicly told employees at Tesla & SpaceX to walk out of meetings if they weren’t being run properly.

I sent Elon a message saying that wasn’t going to fix anything – the key is to fix the root of the problem – NOT continue to ignore why meetings suck.

A Meeting is – Any phone call, video call or occasion where 2 or more people meet to discuss or work-through office topics.

Most employees on average spend 1-2 hours per day in meetings.

And likely, none of those employees – front-line staff or leaders – have had any training on how to attend meetings or participate in them, LET ALONE How to RUN THEM.

Consider this…

If the Average employee spends just 1 Hour per day in meetings – that’s 1/8th of their time.

If the Average employee earns $50,000 per year.

And they’re spending 1/8th of their time in meetings, that means you’re paying $6,250 dollars per year for just ONE employee to attend meetings.

The reality is, employees spend 1/8th of their time – and 1/8th of your company’s payroll – doing something they have literally NO idea how to do.

The Reality is…

95% of employees are booking & leading meetings – and they have NEVER been trained on how to run them.

95% of employees have had NO training on how to show up and participate in the meetings they attend daily.

And 95% of employees and companies have no idea what meetings are even necessary to hold.

Meetings CAN be hugely effective – IF you know how to run them

Meetings don’t SUCK, we just SUCK at running meetings. 

Investing $15 per employee – to help ensure the $50,000 a year you spend on them is an obvious and easy choice.

This could be the most impactful $15 you’ll ever spend and will save the company’s money, time and resources instantly.

Buying a copy of Meetings Suck for 100% of your employees and having them read it this month will have a huge impact on your company’s success.

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Free PR: How To Get Chased By The Press Without Hiring A PR Firm

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Public relations has always been an essential part of doing business which is probably why you’re shelling out big money to an outside PR firm. But the truth is that you don’t need them. You already have all the necessary tools in-house to do as good a job as the so-called experts. 

Cameron Herold and Adrian Salamunovic have taught thousands of company execs how to exploit free media coverage and ditch these expensive, often ineffective outsiders. 

Cameron & Adrian have also built in-house PR teams, spent decades learning how to generate Free PR and how to leverage public relations to complement their sales and marketing strategy. 

In Free PR, you’ll learn how the media world operates while you gain invaluable insider knowledge and actionable advice on how to: 

  • Build your own in-house PR team
  • Provide effective interviews
  • Score great media coverage for free with just a few easy steps 

Landing public relations coverage for yourself and your company is a powerful tool to help elevate your personal brand. PR is easier to generate than marketing, PR is easier to leverage than marketing and PR is more cost effective than marketing. In other words, Public Relations is more critical than ever in growing your brand and your business. 

You’ve got more passion, commitment, a larger stake, and a deeper understanding of your business than any outside PR firm could ever have. So stop wasting money and take the reins yourself.  Learn the secrets to landing TONS of Free PR for your company.

What they’re saying:

“I think PR is the core for promoting any business. Public relations acquires customers! That’s what’s cool about this book.”

– Kevin O’Leary,  Shark on ABC’s Shark Tank

“The ultimate guidebook for those looking to get press, grow their brand, and get in front of the masses. Free PR is the roadmap you’ve been looking for.”

– Peter Shankman, Founder, Help a Reporter Out (HARO)

“Adrian and Cameron will show you the secrets of getting massive exposure for your business. This book is packed with actionable insights from two guys that actually know how to to do it.”

– Dan Martell,  Serial Entrepreneur & Investor (Intercom.io, Unbounce)

“I told Cameron to write the book on generating free PR. I’m excited to see that he’s finally sharing his secrets with the world. This is a must read for any entrepreneurial company and marketing team.”

– Verne Harnish, Founder of Entrepreneurs’ Organization (EO) and author of Scaling Up (Rockefeller Habits 2.0)

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Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future

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Many corporations have slick, flashy mission statements that ultimately do little to motivate employees and less to impress customers, investors, and partners. 

But there is a way to share your excitement for the future of your company in a clear, compelling, and powerful way and entrepreneur and business growth expert Cameron Herold can show you how. 

Vivid Vision is a revolutionary tool that will help owners, CEOs, and senior managers create inspirational, detailed, and actionable three-year mission statements for their companies. In this easy-to-follow guide, Herold walks organization leaders through the simple steps to creating their own Vivid Vision, from brainstorming to sharing the ideas to using the document to drive progress in the years to come. 

By focusing on mapping out how you see your company looking and feeling in every category of business, without getting bogged down by data and numbers or how it will happen, Vivid Vision creates a holistic road map to success that will get all of your teammates passionate about the big picture. 

Your company is your dream, one that you want to share with your staff, clients, and stakeholders. Vivid Vision is the tool you need to make that dream a reality.

miracle-morning

The Miracle Morning for
Entrepreneurs: Elevate Your SELF to
Elevate Your BUSINESS

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READY FOR EXPLOSIVE GROWTH AS AN ENTREPRENEUR AND ACCELERATED SUCCESS IN THE REST OF YOUR LIFE?

A step-by-step guide to enjoying the roller-coaster ride of growth — while getting the most out of life as an entrepreneur. A growth-focused approach: The book is divided into three sections, which cover planning for fast growth, building a company for fast growth, and leading for fast growth. Each topic the author covers — from creating a vision for the company’s future to learning how to generate free PR for a developing company — is squarely focused on the end goal: doubling the size of the entrepreneur’s company in three years or less. A down-to-earth action plan: Herold’s experienced-based advice never gets bogged down in generalities or theory. Instead, he offers a wealth of practical tips, including: How to design meetings for maximum efficiency; How to hire top-quality talent; How to grow in particularly tough markets; How to put together a board of advisors — even for a smaller company; How even the busy entrepreneur can achieve a work/life balance.

READY FOR EXPLOSIVE GROWTH AS AN ENTREPRENEUR AND ACCELERATED SUCCESS IN THE REST OF YOUR LIFE?

Hal Elrod’sThe Miracle Morning has helped redefine the mornings and the lives of millions of readers since 2012. Since then, careers have been launched, goals have been met, and dreams have been realized, all through the power of the Miracle Morning’s six Life S.A.V.E.R.S.

THESE SIX DAILY PRACTICES WILL FUEL YOUR EFFORTS TO CREATE AND SUSTAIN POSITIVE CHANGE IN YOUR LIFE.

Now The Miracle Morning for Entrepreneurs brings you these principles in a whole new light—alongside the Entrepreneurial Elevation Principles and the Entrepreneur’s Elevation Skills. These are essential skills that you need to create a successful business and personal life. Cameron Herold— Bestselling Author and a widely-respected expert on entrepreneurial mindset—brings his wisdom and insight to you using Hal Elrod’s powerful Miracle Morning framework.

DEVELOP A VISION FOR YOUR BUSINESS, AND BECOME THE INFLUENTIAL AND INSPIRING LEADER YOU WERE ALWAYS MEANT TO BE.

The principles and skills you’ll find in this book will help you to channel your passion and achieve balance in a remarkable new way. – Learn why mornings matter more than you think – Learn how to master your own self-leadership and accelerate your personal development – Learn how to manage your energy—physical, mental, and emotional – Learn how to implement Hal Elrod’s invaluable Life S.A.V.E.R.S. in your daily routine – And much more… You’re already an entrepreneur. Now discover how to take your success to the next level by first taking yourself to the next level. The Miracle Morning for Entrepreneurs is your roadmap to masterfully building an empire with a powerful vision, utilizing your areas of personal genius, with the right team at your side.

Start giving your business and your life the very best opportunities for success, right now.

double-double

Double Double: How To Double Your Revenue And Profit In 3 Years Or Less​

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A step-by-step guide to enjoying the roller-coaster ride of growth — while getting the most out of life as an entrepreneur. A growth-focused approach: The book is divided into three sections, which cover planning for fast growth, building a company for fast growth, and leading for fast growth. Each topic the author covers — from creating a vision for the company’s future to learning how to generate free PR for a developing company — is squarely focused on the end goal: doubling the size of the entrepreneur’s company in three years or less. A down-to-earth action plan: Herold’s experienced-based advice never gets bogged down in generalities or theory. Instead, he offers a wealth of practical tips, including: How to design meetings for maximum efficiency; How to hire top-quality talent; How to grow in particularly tough markets; How to put together a board of advisors — even for a smaller company; How even the busy entrepreneur can achieve a work/life balance.