Archives for January 2010

Attn: Entrepreneurs – Want a Free Diamond?

Every company has them.  Most CEOs don’t know who they are.  In fact most companies miss the diamonds sitting right in front of them.

Instead of going outside your company and recruiting people, companies need to really get to know their own people first.  Every company has diamonds in the rough.

The other day I met with an employee from a well known Vancouver company.  The employee is fantastic.  Yet due to some internal politics they are being kept in ‘their box’ and aren’t getting any visibility with the CEO and leadership.  Shame.  Because if the leaders don’t quickly see what this person has to offer a) they’ll leave and b) someone else will ‘hire a superstar’ from outside.

I coach CEOs that they should be spending time each week getting to know the talent they have 2-3 levels beneath them on the Org Chart.  CEOs should be figuring out who they have on their bench that are not being challenged yet by their VPs & Directors.

Years ago I found numerous employees who were diamond in the rough but worked in completely different business areas than they do now.  By spending time with them on the floor, going for coffee with them, getting to know their personal dreams, and as Tom Peters challenged us to do in his book In Search of Excellence with MBWA (Management By Walking Around), I uncovered the diamonds.

Who are your company’s diamonds?  Who will find them first?  You or the competition?

For more information on this topic, check out: Building a World Class Culture and Leadership at 100MPH.

Step 3 in Landing Free PR

56bHere is the third step in getting free PR:

Step 3.  Pick Up The Phone

As a business coach and mentor, I talk to CEOs a lot, and all the time, whether it be personal, via email or even by phone.

My most successful pitches with the media have come from using the good old telephone,not by sending them an email! Step 3 in landing Free PR is from picking up the phone.

Every writer wakes up every day, goes to their office, sits down at their desk, stares at their computer and thinks, “What the hell am I going to write about today?”.

They’re not looking at their email.They’re sitting trying to get inspired to write about something.

When the phone rings, they’ll answer it.

Now, when editors go to their offices, they sit in front of a heaping stack of press releases.  The releases came in over the newswire, over email, and over fax, and guess what the editor does for the first two hours every day? He or she rejects almost all of those press releases.

Given a choice, would you call the editor who says “no” all day, or the writer who is just waiting for inspiration? You call the writer, of course!

That’s why I’ve always treated PR like a sales role–it involves picking up the phone and selling the writer to your story.

Everyone else in PR is busy pitching to a grouchy editor with a penchant for saying “no,” while you’re going right to the content producer—the writer.

There’s no competition!

So switch your focus to the writers and:
·      Know your angle
·      Know your target
·      Pick up the phone

For more information on this topic, check out: Generating Free PR.

A Blueprint for Success – It WORKS!

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Years after working with an Olympic coach, I realized that the process of visualization was a lot like building a dream home.  If you can visualize what the dream house–or your designer kitchen–looks like, then you can talk to an architect and explain the vision you have in your mind.  You can even tear photos out of magazines to help explain what you see in your mind.  Once the architect can ‘see’ the same vision as you, he or she can create the blueprints for your dream home.

When you have a blueprint for success, you are more likely to achieve your desired goal, whether it’s building a house, winning a sports competition, or growing a business. That’s why as a business coach and mentor, I believe that it’s essential that you communicate what your business is going to look like at every stage of its growth, but most importantly, what it’s going to look like in three years. I like this timetable because people will have a better idea of how to incorporate over-arching goals into their day to day work, since it doesn’t seem as far away, but isn’t in the same category as other daily tasks.

Just so we’re crystal clear: This blueprint or ‘Vivid Vision (formerly Painted Picture)’ isn’t a to-do list, a five-year plan, or a vision statement.  Vision statements are when everyone gets in a room and you pull together the words that best describe your business, and you create a one sentence vision or mission statement for your company that no-one reads and no-one cares about ever again.  This is different. This is when an entrepreneur, CEO or whatever you are plants one foot in the present, and then dips the other into the future, into what ‘could be.’

When you peer into the future, what do you see? What do you want to be there? What materializes in front of you as the epitome of success? Don’t worry about how you’re going to build it, just focus on describing what you see over the next three years. One exercise that can be helpful is to imagine you’re filming every aspect of your business: your employees, customers, supplier relationships and so on. Once you’ve completed this exercise in its entirety, you’ve created a ‘Vivid Vision.’  Scroll down here to read the Vivid Vision.  This is where I start my CEO Coaching of all the Entrepreneurs I mentor.

For more information on this topic, check out: Building a World Class Culture and Leadership at 100MPH.

Entrepreneurs Start Asking The Right Questions

A few years ago one of my mentors was telling me about a story at Starbucks.  He was a Senior VP at Starbucks reporting into Howard Schultz.

Years earlier, Howard had called my mentor on his cell phone and asked ‘Why is the letter B not working on the signage at the 50th & Wallingford location’ in Seattle.

My mentor laughed out loud and responded ‘Really?, Howard is that really the question you should be asking me when you’re CEO?’

Howard frustrated replied ‘Yes, why isn’t the sign working?’  And my mentor replied ‘I don’t know. I’ll check. And I’ll get it fixed. However, if we’re really going to grow this brand our leadership team needs to ask leadership questions.’

‘Howard, instead of asking why isn’t the letter B working we need to be asking questions like this instead…’

‘I noticed the letter B on a sign at 50th & Wallingford isn’t working.  What systems do we have in place to ensure that all letters, on all signs, at all locations, in all countries, are always working?’

My mentor was right.

Entrepreneurs all too often ‘Major in the Minors’ and get stuck asking questions about the details.  And yes, the details matter.  And the details will always get fixed.  However, instead of just asking the question about something specific like a letter on a sign not working, try using the details as specific examples to ask larger more systemic questions. People don’t fail, systems do.  Look deeper in the systems that need to be fixed or created.

As a business coach and mentor, I suggest that you start asking the right questions and you’ll grow your company too.

For more information on this topic, check out: Building a World Class Culture and Leadership at 100MPH.

Step 2 In Landing Free PR

57bHere is the 2nd step on how you can get free PR:

Step 2.  Know Your Target

Every media outlet targets different types of readers or viewers.  When you’re pitching your stories to writers, keep their audience in mind and ask yourself these questions:

  • Why will their audience care?
  • Why will your story help their audience purchase the magazine or tell people about the show they watched? Will it help them sell more advertising?

Bloomberg typically covers financial news about publicly traded companies.  If you already know that, and you’re pitching Bloomberg, make sure you’re not a privately held company.

Oprah typically has emotional, heart-rending stories. Don’t try to sell her producers anything but stories that fit this description.

Even in your city, different newspapers may lean further to the left or right in their coverage. Be aware of that before pitching anyone who works at these publications.  Keep this in mind to land free media coverage.

Forbes typically covers bigger businesses like Apple & Starbucks. You might want to re-think trying to sell a reporter on covering your small business.Inc., on the other hand, covers start-ups.  If you have a small business, consider this a green light to pitch stories about why yours is so unique. Their readers just might care.  Free media coverage will be yours for the taking if you follow this step.

For more information on this topic, check out: Generating Free PR.

Mind Blowing Door Opener

58bTwo years ago I was speaking at the 20th anniversary of Entrepreneurs Organization (EO) in Las Vegas. It is not unusual for people to come up after I present to say hello, ask questions, or ask for my contact info. Not a big deal and it usually doesn’t result in much more than a couple second interactions. And ya, this time was different.

A young EO guy I’d never met before named John Ruhlin engaged me in conversation and asked if it was me who was coming to Cleveland to speak at their EO Chapter the following week. He also asked what my plans were the night before. I answered yes that in fact I was going to be coming to his city and that I would more than likely be taking advantage of the dollar being weak and shopping at my favorite store, Brooks Brothers.

We made plans to grab dinner and see a Cavs basketball game after I was done shopping. Someone offering to grab dinner and a sporting event is a nice gesture in business, but not a big deal or out of the ordinary, right??

Well, as it would turn out, coming in that day was a traveler’s nightmare. I had multiple delays and had to beg my way onto a flight that was pulling away from the jet way. I had to text John and let him know that I was coming in 5 hours later than expected and that I understood if he wanted to cancel. He casually reassured me that it was no problem, that he was waiting at the bar in my hotel and that I should get checked in, take my bags upstairs and come down refreshed for a great night. I thought, even though I didn’t get to go shopping I can still enjoy a great meal and take in a little Lebron James. All in all not a bad way to spend an evening in Cleveland. That is what I was expecting…

I got to the hotel and when I went to walk into my room, my jaw dropped. Spread out folded and hanging across my entire room were dozens of suit jackets, pants, shirts, and sweaters…and not just any dress clothes, they were Brooks Brothers dress clothes. My entire room looked like I had walked into a Brooks Brothers retail store. And it was all in my size.

Then it hit me like a ton of bricks. John, the EO guy had casually asked me what size I wore in an email that week because he said he wanted to send me his company T-shirt.

He’d just pulled off this amazing, mind-altering experience of service (what he calls “strategic appreciation”) and we weren’t even at dinner yet. I took as many pictures on my phone as I could, texted them to my wife, and realized I needed to call John DiJulius to change the example I gave him for his book on the best customer service I had ever experienced.

When I walked into the bar, John looked up with a grin and said, “You enjoyed your Brooks Brothers store?”

Over dinner and the game John explained how using ultra high-end gifts helps him land meetings with CEOs or keep top client relationships amazing.

One of John’s companies, Ruhlin Promotion Group, specialized in doing crazy things like sending a $500 Cutco knife set in 5 consecutive packages to a CEO asking them to “carve out time” for a meeting.

After the Brooks Brothers experience and yes the awesome Cutco knives he sent me engraved with my company BackPocket COO logo, I will meet John Ruhlin anytime, anyplace, and refer him to anybody because I can only hope more and more people get to experience the Ruhlin Promotion Group treatment first hand.

For more information on this topic, check out: Building a World Class Culture and Generating Free PR.

Loved Employees Are Given This Chair

131bI walked into my friend Kimbal’s company in Boulder, Colorado. He was an employee of mine 15 years ago and he’s been quite successful at building and selling companies since then.

Upon arriving at Kimbal’s office, I couldn’t help but notice the plethora of Herman Miller Aeron chairs—which used to go for about $800 USD. When I saw Kimbal, I remarked, “Wow, you’re really burning through cash on this new business of yours!”

Kimbal said, perplexed. “Why do you say that?”

“I saw your Herman Millar Aeron chairs everywhere!” I said. I was convinced he was already spending the millions he’d made in business.  I love Herman Miller chairs—I even have one—but I couldn’t imagine buying one for every employee.

So then Kimball asked, “You didn’t see the desks did you?”

I hesitated. “No, I didn’t see the desks.”

“Go take a look,” he said knowingly.  So I walked outside, took a look, and noticed he had all these white plastic fold-up tables pulled up to those fantastic $800 Herman Miller chairs. So I walked back to Kimball and said, “What’s with all of the fold-up tables?”

Kimbal paused for a moment. “Well, everyone wants to have an amazing chair.  You want to attract amazing people and keep them happy? Don’t give them a $200 chair.  Everybody out there buys $1,000-$2,000-$3,000 workstations or desks and they buy crumby $250 chairs.  So I buy $100 desks from Costco and Ikea, and $800 chairs.

My employees love me, never quit, and everybody walks in and sees we’re successful, but they don’t realize we spent $850 on each desk and chair while other companies spend $3,000 on their desk and chair – do the math!”

Expensive desks won’t support your back and make you more productive, expensive chairs will.

For more information on this topic, check out: Building a World Class Culture and Leadership at 100MPH.

Wireless Headsets Rock

Customer service girl with headsetI’ve had a wireless headset for my office phone for about eleven years now. LOVE it.  I’ve updated my model a few times now from a great resource, Headsets.com, and my favorites have all been the Plantronics brand.

I think best on my feet, and hate being chained to a desk.  A wireless headset for my desk phone is awesome because I can pace around while talking.  I can even use it three floors down from my office and walk out to the car with it.  When I’m coaching and mentoring CEOs I can pace around while I do the two hour coaching calls.

Whenever I’m talking to my lawyer on the phone I flush the toilet just to make him think I wasn’t paying attention!

My lawyer Scott: “Did you just flush the toilet?”
Me: “Yeah, that was the invoice you just sent me!”

Are you chained to your desk…

All 5 Laptop Ad Spots Taken (more offers coming in)

Pretty excited to get all these five brands on my laptop.  The first company’s stickers Media Temple arrived today.

Here is the 5th (and final company) sponsoring my laptop in 2010.  Their clients know that the most substantial advantage over the competition is employees.  Hire Better Solutions helps exceptional companies distinguish themselves through the execution of the best hiring practices from the top business thinkers of our time like Jim Collins, Brad Smart and Verne Harnish.

Empower Leading Companies to Easily & Confidently Make Great Hiring Decisions
Empowers Leading Companies to Easily & Confidently Make Great Hiring Decisions

The other four brands to take laptop spots are:

Outsourcing Things Done , Maverick Business Adventures , Media Temple and Grasshopper.com Check them out.  I introduced them on earlier blogs too.

If anyone asks about their stickers, I’ll be sending them to whatever website/email address they want.

Another company is sponsoring the back of my iPhone too…

The logos will be in front of thousands of entrepreneurs and business people throughout North America.  And they’ll get tons of exposure on my Blog, Twitter, FaceBook & LinkedIn.

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Meetings Suck: Turning One Of The Most Loathed Elements Of Business Into One Of The Most Valuable

We all know that meetings suck, right?

You hear it all the time. It’s the one thing that almost everyone in business can agree on.

Except it’s not actually true… 

Meetings don’t suck.

We just suck at running meetings.   

When done right, meetings not only work, they make people and companies better.

In Meetings Suck, world renowned business expert and growth guru Cameron Herold teaches you how to use focused, time effective meetings to help you and your company soar.

This book shows you immediately actionable, step-by-step systems that ensure that you and everyone in your organization improves your meetings, right away.

In the process, you’ll turn meetings that suck into meetings that work. 

In life, we always hear about people who’ve made huge decisions from their gut – without data.Today, I want you to make a decision, not only from your gut, but also from some data.  A decision that is only $12 per employee but will be priceless for your business.

Right now, your gut is telling you something is wrong with your company’s meetings.  You KNOW everyone complains about meetings.

People HATE going to them, they HATE running them, and they really have NO idea which meetings are truly necessary but they hold meetings simply because they think that is what they SHOULD do.

Even some of the smartest CEOs in the world complain about meetings – Elon Musk publicly told employees at Tesla & SpaceX to walk out of meetings if they weren’t being run properly.

I sent Elon a message saying that wasn’t going to fix anything – the key is to fix the root of the problem – NOT continue to ignore why meetings suck.

A Meeting is – Any phone call, video call or occasion where 2 or more people meet to discuss or work-through office topics.

Most employees on average spend 1-2 hours per day in meetings.

And likely, none of those employees – front-line staff or leaders – have had any training on how to attend meetings or participate in them, LET ALONE How to RUN THEM.

Consider this…

If the Average employee spends just 1 Hour per day in meetings – that’s 1/8th of their time.

If the Average employee earns $50,000 per year.

And they’re spending 1/8th of their time in meetings, that means you’re paying $6,250 dollars per year for just ONE employee to attend meetings.

The reality is, employees spend 1/8th of their time – and 1/8th of your company’s payroll – doing something they have literally NO idea how to do.

The Reality is…

95% of employees are booking & leading meetings – and they have NEVER been trained on how to run them.

95% of employees have had NO training on how to show up and participate in the meetings they attend daily.

And 95% of employees and companies have no idea what meetings are even necessary to hold.

Meetings CAN be hugely effective – IF you know how to run them

Meetings don’t SUCK, we just SUCK at running meetings. 

Investing $15 per employee – to help ensure the $50,000 a year you spend on them is an obvious and easy choice.

This could be the most impactful $15 you’ll ever spend and will save the company’s money, time and resources instantly.

Buying a copy of Meetings Suck for 100% of your employees and having them read it this month will have a huge impact on your company’s success.

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Free PR: How To Get Chased By The Press Without Hiring A PR Firm

Public relations has always been an essential part of doing business which is probably why you’re shelling out big money to an outside PR firm. But the truth is that you don’t need them. You already have all the necessary tools in-house to do as good a job as the so-called experts. 

Cameron Herold and Adrian Salamunovic have taught thousands of company execs how to exploit free media coverage and ditch these expensive, often ineffective outsiders. 

Cameron & Adrian have also built in-house PR teams, spent decades learning how to generate Free PR and how to leverage public relations to complement their sales and marketing strategy. 

In Free PR, you’ll learn how the media world operates while you gain invaluable insider knowledge and actionable advice on how to: 

  • Build your own in-house PR team
  • Provide effective interviews
  • Score great media coverage for free with just a few easy steps 

Landing public relations coverage for yourself and your company is a powerful tool to help elevate your personal brand. PR is easier to generate than marketing, PR is easier to leverage than marketing and PR is more cost effective than marketing. In other words, Public Relations is more critical than ever in growing your brand and your business. 

You’ve got more passion, commitment, a larger stake, and a deeper understanding of your business than any outside PR firm could ever have. So stop wasting money and take the reins yourself.  Learn the secrets to landing TONS of Free PR for your company.

What they’re saying:

“I think PR is the core for promoting any business. Public relations acquires customers! That’s what’s cool about this book.”

– Kevin O’Leary,  Shark on ABC’s Shark Tank

“The ultimate guidebook for those looking to get press, grow their brand, and get in front of the masses. Free PR is the roadmap you’ve been looking for.”

– Peter Shankman, Founder, Help a Reporter Out (HARO)

“Adrian and Cameron will show you the secrets of getting massive exposure for your business. This book is packed with actionable insights from two guys that actually know how to to do it.”

– Dan Martell,  Serial Entrepreneur & Investor (Intercom.io, Unbounce)

“I told Cameron to write the book on generating free PR. I’m excited to see that he’s finally sharing his secrets with the world. This is a must read for any entrepreneurial company and marketing team.”

– Verne Harnish, Founder of Entrepreneurs’ Organization (EO) and author of Scaling Up (Rockefeller Habits 2.0)

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Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future

Many corporations have slick, flashy mission statements that ultimately do little to motivate employees and less to impress customers, investors, and partners. 

But there is a way to share your excitement for the future of your company in a clear, compelling, and powerful way and entrepreneur and business growth expert Cameron Herold can show you how. 

Vivid Vision is a revolutionary tool that will help owners, CEOs, and senior managers create inspirational, detailed, and actionable three-year mission statements for their companies. In this easy-to-follow guide, Herold walks organization leaders through the simple steps to creating their own Vivid Vision, from brainstorming to sharing the ideas to using the document to drive progress in the years to come. 

By focusing on mapping out how you see your company looking and feeling in every category of business, without getting bogged down by data and numbers or how it will happen, Vivid Vision creates a holistic road map to success that will get all of your teammates passionate about the big picture. 

Your company is your dream, one that you want to share with your staff, clients, and stakeholders. Vivid Vision is the tool you need to make that dream a reality.

miracle-morning

The Miracle Morning for
Entrepreneurs: Elevate Your SELF to
Elevate Your BUSINESS

READY FOR EXPLOSIVE GROWTH AS AN ENTREPRENEUR AND ACCELERATED SUCCESS IN THE REST OF YOUR LIFE?

A step-by-step guide to enjoying the roller-coaster ride of growth — while getting the most out of life as an entrepreneur. A growth-focused approach: The book is divided into three sections, which cover planning for fast growth, building a company for fast growth, and leading for fast growth. Each topic the author covers — from creating a vision for the company’s future to learning how to generate free PR for a developing company — is squarely focused on the end goal: doubling the size of the entrepreneur’s company in three years or less. A down-to-earth action plan: Herold’s experienced-based advice never gets bogged down in generalities or theory. Instead, he offers a wealth of practical tips, including: How to design meetings for maximum efficiency; How to hire top-quality talent; How to grow in particularly tough markets; How to put together a board of advisors — even for a smaller company; How even the busy entrepreneur can achieve a work/life balance.

READY FOR EXPLOSIVE GROWTH AS AN ENTREPRENEUR AND ACCELERATED SUCCESS IN THE REST OF YOUR LIFE?

Hal Elrod’sThe Miracle Morning has helped redefine the mornings and the lives of millions of readers since 2012. Since then, careers have been launched, goals have been met, and dreams have been realized, all through the power of the Miracle Morning’s six Life S.A.V.E.R.S.

THESE SIX DAILY PRACTICES WILL FUEL YOUR EFFORTS TO CREATE AND SUSTAIN POSITIVE CHANGE IN YOUR LIFE.

Now The Miracle Morning for Entrepreneurs brings you these principles in a whole new light—alongside the Entrepreneurial Elevation Principles and the Entrepreneur’s Elevation Skills. These are essential skills that you need to create a successful business and personal life. Cameron Herold— Bestselling Author and a widely-respected expert on entrepreneurial mindset—brings his wisdom and insight to you using Hal Elrod’s powerful Miracle Morning framework.

DEVELOP A VISION FOR YOUR BUSINESS, AND BECOME THE INFLUENTIAL AND INSPIRING LEADER YOU WERE ALWAYS MEANT TO BE.

The principles and skills you’ll find in this book will help you to channel your passion and achieve balance in a remarkable new way. – Learn why mornings matter more than you think – Learn how to master your own self-leadership and accelerate your personal development – Learn how to manage your energy—physical, mental, and emotional – Learn how to implement Hal Elrod’s invaluable Life S.A.V.E.R.S. in your daily routine – And much more… You’re already an entrepreneur. Now discover how to take your success to the next level by first taking yourself to the next level. The Miracle Morning for Entrepreneurs is your roadmap to masterfully building an empire with a powerful vision, utilizing your areas of personal genius, with the right team at your side.

Start giving your business and your life the very best opportunities for success, right now.

A step-by-step guide to enjoying the roller-coaster ride of growth — while getting the most out of life as an entrepreneur. A growth-focused approach: The book is divided into three sections, which cover planning for fast growth, building a company for fast growth, and leading for fast growth. Each topic the author covers — from creating a vision for the company’s future to learning how to generate free PR for a developing company — is squarely focused on the end goal: doubling the size of the entrepreneur’s company in three years or less. A down-to-earth action plan: Herold’s experienced-based advice never gets bogged down in generalities or theory. Instead, he offers a wealth of practical tips, including: How to design meetings for maximum efficiency; How to hire top-quality talent; How to grow in particularly tough markets; How to put together a board of advisors — even for a smaller company; How even the busy entrepreneur can achieve a work/life balance.