Every once in a while an entrepreneur understands that it is sometimes smarter to get taken advantage of by a client, than it is to argue with the client to try to prove a point about who is wrong.
Saying “we had a contract” is crap. When you pull out a contract, the relationship is dead. And the word of mouth starts…
Negative word of mouth travels a lot faster than good word of mouth.
My advice – Take the high road, the view is a lot better from up there.