Great leadership isn’t just about making the right calls — it’s about being understood.
And yet, in most companies, communication is either reactive, vague, or one-directional.
The result?
Confused teams. Missed expectations. Burned-out managers trying to “read between the lines.”
The best CEOs and COOs don’t just talk more — they listen better. They create clarity. And they make communication a core leadership skill.
The Hidden Cost of Poor Communication
When communication breaks down at the top, it ripples through the company.
You see it in:
- Teams that pull in different directions
- Projects that stall due to misalignment
- Employees who feel unheard and disengaged
According to McKinsey, effective communication can boost productivity by 20-25%. That’s not a soft skill — it’s a business lever.
5 Habits of Leaders Who Communicate With Impact
1. They Listen More Than They Talk
Active listening builds trust and reveals blind spots. It also prevents costly rework by surfacing issues early.
2. They Repeat What Matters
Repetition creates alignment. Use all-hands, 1-on-1s, and written channels to reinforce key priorities and values.
3. They Ask Great Questions
“What do you need from me to succeed?”
“What’s blocking progress right now?”
These questions create space for truth — and unlock real progress.
4. They Tailor the Message
Great communicators adjust their style for different audiences: executives, frontline teams, technical departments, etc. One-size-fits-all rarely fits anyone.
5. They Model Transparency
When leaders share context — not just decisions — they create buy-in, not just compliance.
Better Communication Starts With Better Leaders
Communication isn’t a “nice to have.” It’s a leadership multiplier.
The more clearly you speak, the more effectively your team executes.
The more deeply you listen, the more loyalty and insight you gain.
And the best part?
This is a skill you can build — at every level of your company.
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